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Trust Center

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Welcome to the vPlan trust center. Our goal is to create the most trusted platform in the world, and your trust is central to everything we do. Our products, policies, processes, and systems are designed to protect your rights and your data.

Documents

COMPLIANCEISO/IEC 27001:2022

Subprocessors

Knowledge Base (FAQ)
  • Does vPlan assess suppliers for information security and privacy risks?
  • Does vPlan maintain a formal information security policy?
  • Where and how is the vPlan platform hosted?
  • Are the data centres used by vPlan independently certified?
  • Does vPlan perform periodic information security risk assessments?
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Trust Center Updates

Upcoming addition of Langfuse as a subprocessor

Compliance

vPlan is introducing new AI-powered functionality. As part of this functionality, we intend to use Langfuse for monitoring and observability purposes, including the monitoring of performance, reliability, and usage of AI features.

Langfuse will formally become a subprocessor when the relevant AI functionality is released.

Langfuse will only process customer data in connection with the use of AI functionality within vPlan. Customers who do not use AI functionality will not have their customer data processed by Langfuse for this purpose.

Launched vPlan Trust Center

General

Welcome to the vPlan Trust Center. This page serves as the central source for security, privacy, and compliance information related to the vPlan platform. Here, customers and partners can find up-to-date details about our security practices, certifications, and policies, as well as subscribe to receive notifications about relevant security updates. The Trust Center also provides a clear way to contact our security team for questions, assessments, or additional documentation. We encourage customers to use this resource as a transparent and reliable reference for how vPlan protects data and maintains trust.

If you need help using this Trust Center, please contact us.
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If you think you may have discovered a vulnerability, please send us a note.
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